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How kc77 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you create an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby. We keep things straightforward — you should always know what we hold and why we hold it.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedNo data sold to third partiesClear retention periodsYour right to access or delete data
kc77 How kc77 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security measures across your account — from the moment you register to every withdrawal you request. Your payment method details, whether linked to JazzCash, Easypaisa or Raast, are handled through encrypted channels and are never stored in plain text on our servers. We review access logs regularly to spot unusual activity, and we will notify you if we detect anything that looks out of place on your account.

Data Encryption

All account data and payment references — including JazzCash and Easypaisa transaction IDs — are encrypted in transit and at rest using SSL protocols.

Cookie Controls

We use session and preference cookies to keep your lobby settings intact. You can adjust cookie permissions through your browser settings at any time.

Retention Periods

We keep your account data for as long as your account is active and for the period required by applicable law. After that, data is deleted or anonymised.

Access and Correction

You can request a copy of the data we hold, ask us to correct inaccuracies, or ask for deletion by contacting support through live chat or the contact form.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside the lobby, via email, or through our on-site contact form. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt as soon as your message comes through.

Live Chat Open the chat widget inside your account dashboard to raise a data access or deletion request directly with our support team.
Email Support Send your privacy request to our support email address listed in the contact section of your account settings page.
On-Site Contact Form Use the contact form under Account Help to submit a written request. Include your registered phone number for faster verification.

Common Questions About Your Privacy on kc77

These are the questions we hear most often about how your personal data is handled. If your question is not covered here, contact us through live chat or the on-site contact form and we will get back to you directly.

We collect your name, email, phone number and, where identity verification is required, CNIC details. We also log device and session data for account security purposes.

No. We only log the transaction reference and wallet ID to match deposits and withdrawals to your account. Your PIN and full wallet credentials are never stored on our servers.

Yes. Submit a data access request through live chat or the on-site contact form. Include your registered phone number so we can verify your identity quickly before responding.

We retain data for the period required under applicable law after account closure. Once that period ends, your personal information is deleted or anonymised from our systems.

We do not sell or share your data with advertisers. Payment processors handling JazzCash, Easypaisa and Raast transfers receive only the minimum data needed to complete a transaction.

Contact our support team via live chat or email with a deletion request and your registered account details. We will confirm receipt and process your request within the timeframe required by local law.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.